Oh Meldrum!! Reputation & quality of service is obviously not a priority for this company. If you have money to throw away and time management is not a priority for you then this is the company for you. Let me start off by saying that it took one week in order to arrange a one sofa move with this company. Many people were involved as it seemed completely difficult for one representative to arrange the move. Let me also clarify that this was to move 1 sofa from one location to another in the Montreal area.
At Meldrum, they will tell you that the price for the move is from the time they leave the warehouse to the time they arrive back….no minimum 2 hours move…wait I am mistaken since that is not what I was told once I was billed by the movers…miscommunication at its best or just poor employee training or abuse of power…which ever you choose, the answer should not be different when dealing with the same company, the original quote should not change during the moving process.
They will abuse their privileges here, taking their sweet time to get from one location to another. I’m talking 6.6km, 7.9km or 11.1km Max (highway) to be exact from the distance they leave the warehouse to the original pick-up. I live literally up the street from Meldrum company so max 2 minute drive with the traffic lights Red at intersections. It took me 15 minutes with a 30km/hr speed limit to get to the original pick up location and it took them 40 minutes…remember you pay from the time they leave so this is $$.
But the guys were relaxed when they got there and once we were picking up the sofa, one employee took 10 minutes to get back to the truck from the apartment because he forgot to get his screwdriver to remove the sofa’s legs because he thought it was not going to fit through the doorway, even though he was told they did not need to remove the legs and it would fit…in the end they could not remove the sofa’s legs and it fit smoothly through the doorway…really?? Time is Money!!
Then again it took them 10-15 minutes MORE than me for them to get to the destination, even though I left at the same time as them and got there much sooner on a 30km/hr zone in traffic!!!
Called the company about this waste of time, incompetence and suddenly 2 hours minimum move time which is different then the original quote. The representative and coordinator of services said he would get back to me…did I get a response? Of course not, had to literally go to the company emplacement myself and lose more time dealing with more incompetent people who are just so oblivious to reality.
Hopefully someone out there will not make the same mistake as me, read the reviews and make a sound decision. You work hard for your money don’t just let these people abuse of you and steal your money.
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Abuse of privilege
Oh Meldrum!! Reputation & quality of service is obviously not a priority for this company. If you have money to throw away and time management is not a priority for you then this is the company for you. Let me start off by saying that it took one week in order to arrange a one sofa move with this company. Many people were involved as it seemed completely difficult for one representative to arrange the move. Let me also clarify that this was to move 1 sofa from one location to another in the Montreal area.
At Meldrum, they will tell you that the price for the move is from the time they leave the warehouse to the time they arrive back….no minimum 2 hours move…wait I am mistaken since that is not what I was told once I was billed by the movers…miscommunication at its best or just poor employee training or abuse of power…which ever you choose, the answer should not be different when dealing with the same company, the original quote should not change during the moving process.
They will abuse their privileges here, taking their sweet time to get from one location to another. I’m talking 6.6km, 7.9km or 11.1km Max (highway) to be exact from the distance they leave the warehouse to the original pick-up. I live literally up the street from Meldrum company so max 2 minute drive with the traffic lights Red at intersections. It took me 15 minutes with a 30km/hr speed limit to get to the original pick up location and it took them 40 minutes…remember you pay from the time they leave so this is $$.
But the guys were relaxed when they got there and once we were picking up the sofa, one employee took 10 minutes to get back to the truck from the apartment because he forgot to get his screwdriver to remove the sofa’s legs because he thought it was not going to fit through the doorway, even though he was told they did not need to remove the legs and it would fit…in the end they could not remove the sofa’s legs and it fit smoothly through the doorway…really?? Time is Money!!
Then again it took them 10-15 minutes MORE than me for them to get to the destination, even though I left at the same time as them and got there much sooner on a 30km/hr zone in traffic!!!
Called the company about this waste of time, incompetence and suddenly 2 hours minimum move time which is different then the original quote. The representative and coordinator of services said he would get back to me…did I get a response? Of course not, had to literally go to the company emplacement myself and lose more time dealing with more incompetent people who are just so oblivious to reality.
Hopefully someone out there will not make the same mistake as me, read the reviews and make a sound decision. You work hard for your money don’t just let these people abuse of you and steal your money.